Through this joint awards program, 1to1 Media and Gartner spotlight excellence among organizations that take a customer-centric approach to improving their business performance and have seen exceptional results from doing so. The winners were selected by a panel of judges, including Gartner analysts, 1to1 Media editorial staff, and business experts. United Airlines Customer Service Optimization: The software company added a layer of gamification to its software trials, allowing users to compete in a more engaging experience.
The Linc Group Bronze Winner: Akbank A Users' Choice Award will also be presented at the close of the Gartner event to the Gold Award winner that the audience selects as the most effective customer initiative. The Gartner CRM Summit is a comprehensive event offering the latest customer strategies and technologies, how those technologies affect your customer relationship initiatives, and what organizational and cultural changes must occur to meet your company's goals.
Additional information is available at www. About 1to1 Media 1to1 Media is dedicated to helping organizations realize the greatest value from their customer base. We provide resources that deliver current and relevant information on the latest thought leadership regarding customer strategy and marketplace trends.
Led by 1to1 Magazine, 1to1 Media's print, electronic and custom publications explore the best practices, trends and developments from companies who are using customer initiatives to drive bottom-line impact.
We've built our culture on the core concept that the only value your company will ever create is the value that comes from your customers-the ones you have now and the ones you will have in the future.
We're focused on helping our clients understand their customers and the value they create.
Wherever we are on the globe, our consultants address complex issues from the customer's perspective to create value. Based in Norwalk, Conn.BCAA exemplified the use of Gartner's Eight Building Blocks of CRM (see "Gartner Award Winners Demonstrate Excellence in CRM"), a critical success factor for any customer relationship management (CRM) project undertaking.
Gartner Announces Six Finalists for the CRM Excellence Awards. Winners to be announced at the Gartner CRM Summit in Chicago, September Gartner, Inc. announced the six finalists for Gartner's CRM Excellence Award, which will be presented at the company's CRM Summit, September in Chicago, Illinois.
And the Winners Are Transformational Customer Experience.
Read the Article. Code42's 'Customer First' Mindset Supports Experiential Excellence. View a slideshow or video of highlights from the Awards Dinner. Download the e-book of the winners' case studies.
Americas Awards Presented at the Gartner Customer Summit in San Diego. STAMFORD, Conn., May 1, - Gartner Inc.
Gartner Award Winners Demonstrate Excellence in CRM 10 December Beth Eisenfeld Document Type: Article Top View Note Number: AV In addition to solid metrics, Gartner's Customer Relationship Management Excellence Award winners shine on the "softer side" of CRM: executive advocacy, cultural change, employee involvement and process reliance. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Source: Gartner Research. Gartner promoted the CRM Excellence Award via an e-mail campaign linked to the Gartner CRM conference and through promotions on urbanagricultureinitiative.com, Gartner’s Web site. We encouraged clients and other enterprises to apply by submitting an online application form during July and August
and 1to1 Media announced today the . The Gartner and 1to1 Customer Award winners in the Sales Optimization category are Equinox Fitness, The Linc Group, and Mortgage Lenders of America. Gold Winner: Equinox Fitness Flexes Its CRM Muscle Equinox Fitness prides itself on being more than just a fitness club.
Parature Named a CRM Excellence Award Winner By Tricia Morris Parature is pleased to announce that TMC, a global, integrated media company, has named Parature Customer Service Software a recipient of a CRM Excellence Award, presented by CUSTOMER magazine.